"I really recommend 'Nonviolent
Communication' by Marshall B.
Rosenberg and published by
Skills for life
"I liked school but most of what I learnt I never use. I wish instead I'd found out about dealing with conflict and other useful skills."
Many of my friends have good things to say about Non-violent Conflict courses. I've only read the introductory book, although I also get regular updates from them by email.
I found the book really helpful in sorting out how the language I and other people use can both confuse and upset the person it is directed at. I'm also aware that the language
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